Kochwert Clear Acrylic Hanger with Long Hook – Durable for Heavy Winter Coats and Pants

📦 Return & Refund Policy

✅ We accept refunds or returns for the following:
• Damaged or defective items (photo/video required)
• Incorrect or missing items

❌ We do not accept refunds for the following:
• Change of mind or non-quality issues
• Refusing to pay import duties (the package will be discarded and no refund will be given)

⚠️ Important Notes:
• Orders ship from China – return shipping ($20–$50) is buyer’s responsibility
• Import taxes are charged by your local customs – buyer is responsible
• If a package is refused, the original shipping and any customs fees will be deducted from your refund.

Shipping Policy

1. Processing Time
The time it takes me to prepare an order for shipment varies. Please refer to the specific item for details.

2. Duties and Import Taxes
Buyers are responsible for any duties and import taxes that may be incurred. We are not responsible for delays caused by customs.

3. Package Delivery Issues
1). You will be notified once your order has been shipped.
2). We will make every effort to deliver your package as quickly as possible. However, due to invalid addresses and customs clearance issues, it may take more time.
3). If there are any delivery issues with your package, you must contact customer service within 90 days of placing the order.

Shipping Policy:

1. We will deliver to your door by air or DHL, FEDEX, UPS Express, and arrange delivery within 3-5 business days. We will ship immediately after receiving the order. The estimated delivery time is about 12-18 days. Except for force majeure.

2. After the goods are shipped, we will update the tracking number of each batch and send the tracking number to the customer.

1. When placing your order, please ensure your shipping address and phone number are correct. We will ship your order as quickly as possible based on the information you provide.
2. This product is made of acrylic, resin, or glass and may have minor scratches. We will carefully package it to prevent damage during shipping. Thank you for your patience.
3. If you have any questions or concerns about your order, please feel free to contact us. We are always here to help.
4. Thank you for your purchase and support!